Who We Are

Welcome to Camel City Counseling! We are an outpatient private practice offering counseling, supervision services, and consulting to organizations and other clinical practices.

Our clients are looking for healing, growth, movement forward in their busy lives and oftentimes improved self-care practices. When you see one of our providers, you'll not only be treated as a whole person but also be gifted a customized individual health and wellness plan.

We specialize in working with motivated clients, the perfectionist, the family struggle, the couple rekindling their desire, the trauma survivor, the hurting, the anxious, the body loather, the overachiever, the overcomer, the attention deficit, the highly sensitive. We believe that mental health is physical health, and vice versa. We see you and we care.

When you work with us, you will experience authenticity and integrity. Our passionate focus is meeting people where they are and walking with them toward their goals in a warm, relational manner. We will sit "side by side" with you on your journey of change. We will never give up on your success and wellbeing.

We invite you to connect with us to learn more about how we dedicate ourselves to our clients. We take our level of service up a notch. We are modern therapists who meet you where you need us.
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"Wonderful people! Qualified therapists who truly care about the well-being of not only their clients but the community."

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"Winston-Salem is very fortunate to have such a gem like Camel City Counseling. Highly recommended!"

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"They offer a variety of services and all the staff are extremely nice. I would refer them to anyone!"

Services

What We Do

Pain may be inevitable, but we can help you increase vulnerability, emotional intelligence, courage and self compassion so that you can avoid suffering. We help you lead from self, understand the impact of your injuries, and support you in performing at your peak. Our clients come with a clear idea of what they need and stay for as long as they want support in their growth. We don't just help you move through an immediate challenge. We offer many paths and tools for you to deepen your existing knowledge and become mindful of your strengths.

Counseling and/or Psychological Evaluation

Counseling and/or Psychological Evaluation

Living life as a human can feel joyous as well as painful.

Our counselors can help you, your child, teen or family:

  • Navigate tough decisions
  • Explore challenging feelings
  • Work through difficult relationships
  • Resolve old hurts and trauma
  • Accept uncertainty
  • Cultivate calm and diminish the chaos
  • Reduce the impact of ADHD and other neurodivergent concerns
  • Increase healthy boundaries and communication skills
  • Improve anxiety and/or depression symptoms
  • Process grief and heartache

Our hope is for you to feel clear minded, purposeful and thoughtful about your life journey.

We offer supportive, nonjudgmental, confidential, unbiased, and compassionate care. Collectively, we are trained in a variety of therapies shown to improve your wellbeing including EMDR, Acceptance and Commitment Therapy, Play Therapy, Mindfulness Based Therapy, and more. You can come into this private inviting space in person or online to reflect, process, share, or resolve whatever is on your mind.

We are your objective confidant who can look out for your true best interests and help you get to the root of any barriers to wellness. We tend to your needs using both the evidence based practices and art of psychotherapy. If you're hesitating to reach out, we invite you to push through the fear or worry and see how one of our therapists can help you make change or find new paths to peace.

Request Counseling and/or Psychological Evaluation
Clinical Supervision

Clinical Supervision

We offer clinical supervision services for newly licensed counseling professionals in North Carolina! Whether you are a new graduate/professional, or a seasoned professional in need of supervision, we are here to help.

Our highly competent, seasoned and trauma-informed clinical supervisors are able to support LCMHC/A's, LCSW/A's, and LPA's in the state of North Carolina only.

Why choose us? We have an intense focus on clinician wellness and burnout prevention as well as a team approach to the support you need while in supervision.  We want supervisees to receive high quality supervision and provisional clinicians to feel supported. We fill in the "theoretical" to "hands on" learning gap as you move from the classroom desk to therapist chair.

Supervisees will receive the following during their time with us:

  • Board approved hands-on inpidual clinical supervision
  • Weekly clinical consulting groups
  • Exposure to a broad range of clinical skill sets
  • Growth through the imposter syndrome
  • Small group connection to peers in the same developmental stage
  • Practical skills related to private practice
  • A roadmap for longevity in this career – burn out prevention strategies, how to connect to your values, an emphasis on work-life balance, how to choose modalities that protect your mental health

Read more about our clinical supervision services or if you're ready to take the leap, complete the pre-screener so that we can match you with a supervisor by using the links below.



Get details about our program CLINICAL SUPERVISION PRE-SCREENING FORM
CLINICAL RETENTION TRAINING THE EMOTIONAL TOLL OF PMDD
Consulting Services

Consulting Services


EDUCATIONAL 504/IEP PLAN CONSULTING:

Are you a family with a child who has been recently identified with a learning difference, ADHD, anxiety, depression, or other concern impacting their educational progress?

Are you unsure of what to do next?

Do you feel ill prepared for the IEP/504 process and/or your next meeting?

Have you been navigating the IEP/504 process all alone, and now have hit a bump in the road (think 6th grade, 9th grade or graduating senior!)?

We can help!

We provide educational consulting to current counseling clients AND community members.

Our team of licensed counselors can assist you and your child with the following:

  • locating and identifying classroom interventions that could be helpful for the identified learning difference (or OHI)
  • reviewing testing from psychologists (school or private) with you
  • assisting you with any needed testing follow up questions or concerns
  • co-creating a list of accommodations you may consider requesting from the school during an upcoming meeting
  • preparing you for your first 504/IEP meeting
  • assisting you in determining if you suspect your child could use testing for a learning difference and help you navigate who, what, where, when and how
  • collaborating with you in navigating the "tricky" years or roadblocks for your IEP/504 plans (think the 5th grader heading to MS, or the 8th grader heading to HS, or the graduating senior headed to college)
  • providing self advocacy, stress management, and assertiveness skills to reduce the fear of "scary" 504/IEP meetings

If you need this types of short term care, please reach out to our Client Experience Administrator at susan@camelcitycounseling.com to be connected to an experienced consultant.

PRIVATE PRACTICE CONSULTING:

Are you in private practice, and unsure of how to grow your practice? Or how to streamline your processes? We're here to support you!

Sara Hepler, LCMHCS, has over 15 years of experience as a therapist in private practice. She has successfully navigated group private practice as an employee, solo practice ownership, and now group practice ownership. In just 3 short years, she took Camel City Counseling from just herself to a $1M business that not only provides superb clinical services, but is also a safe place to land for providers and clinicians.

Reach out for a consultation if you're ready to talk:

  • Culture creation
  • Billing & Insurance how to's
  • Simple Practice set up
  • Client Management
  • Systems and Processes
  • Scaling your business

Or, if you want to go all-in, join Sara for her Fall 2023 "Gather & Grow" retreat for group practice owners in the High Country of NC.

If you're interested in more information or want to schedule a consulting session with Sara, reach out to our Client Experience Administrator at susan@camelcitycounseling.com.

Request Consulting Services

Our team

Calm Cultivators

Calm is something you cultivate. Learn to savor life and heal from past wounds.
Work for Camel City Counseling!

Shannon Dick, LCMHCA
Virtual Only
draw from several therapeutic approaches to meet the needs of each unique individual or couple Read About

Shannon Dick, LCMHCA

Associate Psychotherapist
Natalie Fung
Winston-Salem
Passionate about working with older teens, adults, couples and families to facilitate growth and connection Read About

Natalie Fung

Graduate Clinical Intern
Brooke Reiner, LCSWA
Cornelius
strive to be a kind and supportive presence in each person's individual path Read About

Brooke Reiner, LCSWA

Licensed Clinical Social Worker Associate Candidate
Whitt Daniel, LCMHCA
Cornelius
particular interest in working with clients who are seeking support for career development and/or the college preparation/application process Read About

Whitt Daniel, LCMHCA

Licensed Clinical Mental Health Counselor Associate Candidate
Elizabeth Sanchez, LCSWA
Virtual Only
do my best to create a safe, inclusive, collaborative, and compassionate therapeutic setting Read About

Elizabeth Sanchez, LCSWA

Licensed Clinical Social Worker Associate
Susan James, LCSWA
Cornelius
passionate about helping adults, families and couples achieve healthy boundaries, relationships, and communication skills Read About

Susan James, LCSWA

Licensed Clinical Social Worker Associate
Cynthia Moir, LCMHCA
Winston-Salem
experienced parenting and co-parenting therapist ready to help families heal Read About

Cynthia Moir, LCMHCA

Licensed Clinical Mental Health Counselor Associate
Patricia (Patti) Blum, LCSW
Cornelius
dedicated therapist specializing in Autism Spectrum Disorder (ASD), ADHD and trauma Read About

Patricia (Patti) Blum, LCSW

Lead Clinician | Clinical Supervisor | Certified Autism Spectrum Disorder Clinical Specialist
Krystie Green, LCSWA
Cornelius
passion to provide compassionate and dedicated care to the children, teens, parents, families, and adults that I serve Read About

Krystie Green, LCSWA

Licensed Clinical Social Work Associate | EMDR Trained Therapist
Kirby Jones
Winston-Salem
creating a space where clients feel empowered to re-author limiting stories in their lives and live into new narratives of growth and healing Read About

Kirby Jones

Licensed Clinical Mental Health Associate
Amy Goins, MSW, LCSW, QS Candidate
Winston-Salem
passion working with emerging adults as they address unique challenges and build resilience during this transitional phase of life Read About

Amy Goins, MSW, LCSW, QS Candidate

Licensed Clinical Social Worker | Clinical Supervisor
Marya Maxwell, MSW, LCSW, QS
Winston-Salem
to understand children, you must engage in playful interactions with them Read About

Marya Maxwell, MSW, LCSW, QS

Licensed Clinical Social Worker | Educational Consultant | Clinical Supervisor
Nicole Massey, MA, LMFT
Cornelius
brings a sense of warmth, quiet wisdom, and adept skills when working with older teens and adults Read About

Nicole Massey, MA, LMFT

Licensed Marriage and Family Therapist | EMDR Trained Therapist
Jacob Blackstock, MS, MAEd, MDiv, NCC, LCMHCA
Winston-Salem
believes that clients should be partners in therapy and works to find solutions that fit each individual Read About

Jacob Blackstock, MS, MAEd, MDiv, NCC, LCMHCA

Licensed Clinical Mental Health Counselor Associate
Jorie Doster, MA, MDiv, NCC, LCMHCA
Winston-Salem
therapeutic approach incorporates existential therapy and person-centered therapy Read About

Jorie Doster, MA, MDiv, NCC, LCMHCA

Licensed Clinical Mental Health Counselor Associate
Stephen McCullough, PsyD
Winston-Salem
passion is helping children, adolescents and their families deal with the challenges and problems many of us face each day Read About

Stephen McCullough, PsyD

Licensed Psychologist | Clinical Supervisor
Shelby Prevatt, MA, LCMHC
Virtual Only
uses a variety of therapy techniques tailored to what works best for the client to help them identify what is no longer working Read About

Shelby Prevatt, MA, LCMHC

Licensed Clinical Mental Health Counselor | Certified ADHD Clinical Provider
Susan Fishel
Winston-Salem Cornelius
our compassionate and caring operations leader Read About

Susan Fishel

Director of Administrative Operations | Business Development Strategic Alliance Specialist
Erica Johnson
Cornelius
passionate about providing great customer service and helping others Read About

Erica Johnson

Administrative Specialist
Heather Adams
Winston-Salem
extensive medical billing know-how and excellent communicator Read About

Heather Adams

Billing Manager
Brittany Martin
Winston-Salem Cornelius
with invaluable insight, attention to detail, and unwavering positivity, Brittany leads with grace and compassion Read About

Brittany Martin

Director of Finance and Human Resources
Jennifer Itehua
Winston-Salem
Passionate about volunteering and making a difference Read About

Jennifer Itehua

Finance and Human Resources Intern
Sara Hepler, MS, LCMHCS
Winston-Salem Cornelius
provides a fun and loving environment for therapists and healing Read About

Sara Hepler, MS, LCMHCS

Founder | Executive Director  | 
Licensed Clinical Mental Health Counselor Supervisor

Investment

Insurance and Cost Planning

Insurance

Depending on the provider network status, we can courtesy bill the following insurance plans for clients wanting to use an insurance discount:
  • Aetna
  • Cigna
  • Carolina Behavioral Health Alliance (Atrium/Wake Forest Health, Wake Forest University, and Wake Medical School employees)
  • Medcost
  • Blue Cross and Blue Shield (except Blue Local or Blue Value) - this includes the State Health Plan
We currently DO NOT bill Medicaid, Medicare, or any out of network plans. If you have an insurance plan that is NOT one of those listed above, you are expected to pay the FULL service fee at the time of service. If your claim is denied or rejected due to an error outside of our control, then you will be responsible for the payment of services in full at the time of billing.

VIDEO - Understanding My Insurance

If an insurance company determines you are responsible for payment of services, we will collect the amount due using the card on file, and provide you with a receipt of services so that you can discuss the disallowed expenses/coverage with your insurance company. We do not offer insurance counseling on behalf of our clients, but do attempt to advocate for clients if their insurance company has made an error in coverage.

Self Pay

If you choose not to use your insurance plan, or we are out of your plan's network, then we can provide a DISCOUNTED RATE or a "superbill" for services rendered, which you can submit to your insurance for possible reimbursement. All new appointments and assessments are $180-$200 per session, and follow up appointments are $165-$180 per session. It is $40 per session to see a graduate level clinical intern.

Below is a "good faith estimate" of the SELF PAY rates for all current psychological evaluation services. Prices are subject to change:
  • Combination of ADHD/Educational - $2000 (includes 2+ hours of testing and report writing; insurance does not cover educational testing)
  • Psycho-educational - $1500 (includes 2+ hours of testing and report writing; insurance does not cover educational testing)
  • Autism (including diagnosis) - $400-$900 (includes 2+ hours of testing and report writing)
  • ADHD (including diagnosis) - $1000 (includes 2+ hours of testing and report writing)
  • Differential Diagnosis / Neuropsychological testing - $200/hour
  • Educational (Achievement) - $900 (includes 2+ hours of testing and report writing; insurance does not cover educational testing)
  • Autism & ADHD (including diagnosis) - $1200 (includes 2+ hours of paperwork testing and report writing)
Clinical supervision is $100/hour, dyadic supervision is $60/hour, and group supervision/consultation is $50/120 minutes.

Educational consulting for 504/IEP plans provided by licensed professionals is $100/hour.

Practice consulting for group or solo practice owners across the country provided by a proven leader, and entrepreneur is $200/hour.

Fees

We require all clients to have a card on file to be utilized for the cost of services as well as to cover any unexpected no show or late cancellation fees. We send invoices for all payments due and do not allow clients to carry a balance.
  • A 24 hour notice is required for all cancelations. A $100 charge will be applied for all appointments not kept with the exception of emergencies. This is not covered by insurance.
  • A one time client enrollment fee of $50 is charged to all new counseling clients prior to the first session. This fee helps us continue accepting discounted rates from insurance plans instead of moving to private pay like so many other practices in the area. If you are not satisfied after your first session and don’t want to continue services, we will be happy to refund this fee.
  • A one time administrative and registration fee of $200 is charged for all psychological testing cases. This is non-refundable if testing is administered. The fee covers the testing documents and tools which are not covered by insurance.
Client enrollment fees are waived for self-pay clients.

Connect

Get in touch

Please reach out to us using the methods below.

Address

Winston-Salem, NC
Cornelius, NC

Phone number

336 355 8084

Email

info@camelcitycounseling.com

Hours

By Appointment Only